FREQUENTLY ASKED QUESTIONS
Questions to ask when considering a battery backup sump pump system:
- Do you lose power frequently?
- Do you live in a confirmed flood plane?
- Have you flooded in the past?
- Is your home located at the lowest point in your neighborhood?
- Is your sump pit "active", running all the time?
- How much do you have invested in your basement and its contents?
Why do I need a battery backup sump pump system?
In the event of power failure or primary pump failure, your backup sump pump takes over as your primary pump until power is restored, or you have replaced the primary pump, protecting the investment you have in your home and basement. In some cases, your homeowner's insurance policy will provide a discount for an emergency backup sump pump system.
What are some of the reasons for sump pump failure?
- Power failure.
- Tripped circuit breaker or blown fuse.
- Your primary pump's impeller becomes lodged with a foreign object and jammed.
- Blockage caused by a frozen or clogged discharge pipe.
- General age and condition of the pump.
What is a balanced system?
Exclusive to Trusty Warns, our "balanced" system will operate the pump and recharge the battery simultaneously. Our pump will also operate off of AC power without depleting the battery.
Will the Trusty Warns pump fit in my sump pit?
The Trusty Warns system fits easily into most sump pits as its footprint is only 4-1/2" in diameter.
Why does Trusty Warns recommend its system be piped independently from the primary pump?
The Trusty Warns system uses a 2" discharge pipe for maximum water flow capacity; most sump pumps have a 1-1/2" water discharge pipe.
I have a generator; do I need a backup system?
Yes, a backup system will protect your basement from flooding in the event of primary pump failure.